Daz 3D Help Center
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Accounts & Purchases

Accounts & Purchases

Looking for a refund, help with an account issue, coupon, PayPal issue, gift certificate, sales information, or other account inquiries? Need help with your DAZ 3D account settings? Do you need help resetting downloads, or find a download link missing? We are ready to help, please drop by!

Using Gift Cards
How to Apply a Coupon Successfully
What is Affirm?
How do I Register for a Daz 3D Account and Get Daz Studio?
How Do I Change the Email Address on My Daz3D Account?
How Do I Change the Password on My Daz3D Account?
How to update a forgotten password.
Where Can I Find My Serial Numbers?
How do I find my Order Number and Order Confirmation?
What are Daz 3D payment methods?
What is Daz 3D refund policy?
What do I do if my cart says there are items in it, but then my cart says "Empty"?
How to Send a Private Message in the Forums.
How do I change the billing address on my Daz 3D account?
Why are downloads from Daz 3D's website slow, even though other websites are fast?
Can I share my Daz 3D account with a friend, family member, or co-worker?
Why am I receiving this error?: Error: "CRC Checking Failed"?
Why is my invoice and order confirmation total different?
How can I tell if an item is a Daz Original?
Why was my credit card declined?
How do I unsubscribe from the Daz 3D Newsletter?
How to Add/Delete a Payment Method
Why does my order show two or more charges on my Bank Statement but I have no download links for my products?
How do I Delete My Account?